Company: Canada Wide Immigration
Principal Consultant & Privacy Officer: Jagdeep Chahal (RCIC #R423191 | RSW #11584)

Location: Calgary, Alberta, Canada

Website: https://canadawideimmigration.com

Last Updated: 01-09-2026

 

1. Introduction & Our Privacy Commitment

At Canada Wide Immigration, protecting the privacy and confidentiality of our clients and website visitors is one of our primary professional obligations.

As a Canadian immigration consulting firm directed by a Regulated Canadian Immigration Consultant (RCIC #R423191) and Registered Social Worker (RSW #11584), we strictly abide by the professional Code of Conduct of the College of Immigration and Citizenship Consultants (CICC) and comply with:

• The Canadian federal Personal Information Protection and Electronic Documents Act (PIPEDA); and
• Alberta’s Personal Information Protection Act (PIPA).

This Privacy Policy describes what information we collect, how it is used, how it is safeguarded, and under what circumstances it may be disclosed.

2. Personal Information We Collect

To provide accurate immigration assessments and represent clients before Immigration, Refugees and Citizenship Canada (IRCC), we may collect:

• Contact & Demographic Data: Legal name, date of birth, citizenship, country of residence, residential address, telephone/WhatsApp number, email address, marital status.
• Immigration & Professional Records: Educational degrees/diplomas, Educational Credential Assessments (ECA), detailed work experience letters, CVs/resumes, and language proficiency test scores (IELTS, CELPIP, TEF, TCF).
• Travel & Identity Records: Passport details, travel histories, prior Canadian and international visa records, and any past refusal notices.
• Financial & Family Data: Bank statements, proof of funds, income records, and information regarding accompanying spouses, dependent children, or sponsored family members.
• Background & Compliance Documents: Police clearance certificates, medical examination confirmation, and any background information necessary to assess admissibility under the Immigration and Refugee Protection Act (IRPA).
• Technical Website Data: IP addresses, browser types, cookies, and basic site usage statistics collected automatically for site security and performance.

3. How We Use Your Information

We collect and process your personal information exclusively for legitimate immigration and business operations:

1. Assessing Program Eligibility: Evaluating your profile against IRCC Express Entry, Provincial Nominee Programs (AAIP), work permits, study visas, or family sponsorships.
2. Official Application Preparation & Filing: Preparing, compiling, and submitting complete application packages and formal legal submission letters to IRCC, CBSA, or ESDC on your behalf.
3. Client Communications: Scheduling consultations, providing status updates on your file, and sending invoices/receipts.
4. Regulatory Record-Keeping: Complying with client identification, file retention, and audit mandates enforced by the CICC.

Our Absolute Promise: We NEVER sell, rent, trade, or monetize your personal information to third parties, advertising networks, or data brokers.

4. Disclosure of Your Information

Your information is kept strictly confidential and is only disclosed under the following authorized circumstances:

• Government Immigration Authorities: Directly to IRCC, the Canada Border Services Agency (CBSA), provincial immigration ministries (e.g., Government of Alberta / AAIP), and ESDC as part of your authorized legal application.
• Authorized Service Providers: Trusted operational vendors operating under strict confidentiality agreements (e.g., secure encrypted cloud hosting, payment gateways like Stripe/Square, and official translation services).
• Legal Compulsion: If compelled by a valid Canadian court order, subpoena, or official regulatory audit by the CICC.

5. Consent & Withdrawing Consent

• By submitting inquiry forms on our website or signing a Retainer Agreement, you provide express or implied consent for the collection and processing of your data as described in this policy.
• You may withdraw your consent for future communications at any time in writing. Please note that withdrawing consent may impact our ability to continue representing your immigration application, and does not override statutory record-retention requirements under CICC law.

6. Data Security Safeguards

We implement high-level administrative, technical, and physical security measures:

• SSL Encryption: All data transmitted through our website is protected using industry-standard SSL/TLS encryption.
• Restricted Digital Access: Client documentation is stored on secure, password-protected, encrypted systems accessible exclusively by authorized personnel bound by legal confidentiality.
• Physical File Protection: Physical paperwork at our Calgary office is stored in locked, secure facilities.

7. Record Retention (CICC Mandate)

In accordance with CICC regulatory guidelines:

• Client immigration files and records are retained for a minimum period of seven (7) years following the closure or termination of the file.
• Once the statutory retention period expires, records are permanently deleted or securely shredded in compliance with regulatory protocols.

8. Your Rights: Access & Correction

Under Canadian privacy legislation, you have the right to:

• Request access to the personal information we hold in your file;
• Request the correction or updating of any inaccurate or incomplete details.
• Requests must be submitted in writing to our Privacy Officer.

9. Cookies

Our website uses standard functional and analytical cookies to maintain site security and analyze aggregate traffic. You can modify your cookie settings at any time via your browser preferences.

10. Privacy Officer Contact Details

If you have any questions or concerns regarding our privacy practices or wish to review your data, please contact our designated Privacy Officer:

• Canada Wide Immigration
• Privacy Officer: Jagdeep Chahal (RCIC #R423191 | RSW #11584)
• Head Office: Calgary, Alberta, Canada
• Email: info@canadawideimmigration.com